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--- en:troubleshooting:debugging_your_internet_connection [2022-08-07-21-35] – [In Which Direction Is the Internet, Please? The Standard Gateway] 7saturn
+++ en:troubleshooting:debugging_your_internet_connection [2022-08-10-20-30] (current) – sw
@@ Line 99: / Line 99: @@
 If the router actually does respond but you still cannot reach the internet, it means, that your local network seems to be just fine, but somehow the router is not routing any more. Very likely it is just the internet connection itself, that is down. You may have to open your router's configuration interface and try and reconnect to the internet.
-If the router is still not reachable, you may try restarting any switch, that is used in-between (they sometimes also hang). And if that also fails, you may try using another router (if you have a spare one). If someone messed up the settings, resetting it to factory settings and configure it anew might be necessary, too. If that does not help either (or you don't have a replacement at hand), there is on quick test, to see, if at least your computer isn't the problem: [[#Am I Listening to Myself? IP Stack Damaged]].
+If the router is still not reachable, you may try restarting any switch, that is used in-between (they sometimes also hang). And if that also fails, you may try using another router (if you have a spare one). If someone messed up the settings, resetting it to factory settings and configure it anew might be necessary, too. If that does not help either (or you don't have a replacement at hand), there is one quick test, to see, if at least your computer isn't the problem: [[#Am I Listening to Myself? IP Stack Damaged]].
 ===== Internet Connection Up, Connecting Still does not Work =====
@@ Line 159: / Line 159: @@
 If your computer does answer to itself, then the computer is (usually) just fine. So it's either the router, that does not answer, or you still have a configuration problem of your IP settings. It may also be possible, that you have to configure your IP connections manually. But that usually is done by someone managing your network. So you will have to refer to that person.
 ===== DNS Resolves, Still no Luck =====
-There is still one other direction this can go. You can open //<nowiki>www.google.com</nowiki>// just fine, but other hosts IPs are simply not usable. It's not the DNS server, it resolves just fine. As you ruled out that others have the same issue (first step), this problem my lie in a firewall or proxy server or maybe a parental control put in place, that prevents you from reaching specific hosts on the internet. Usually there is not much you can do about that, unless you administrate that kind of infrastructure yourself. (But then again, you would not have come here for solutions on your problem in the first place...) If this is actually somehow malfunctioning (you don't see any reason why this specific service or page is being blocked for you), try and contact your network administrator or ISP about the issue.
+There is still one other direction this can go. You can open //<nowiki>www.google.com</nowiki>// just fine, but other hosts IPs are simply not usable. It's not the DNS server, it resolves just fine. As you ruled out that others have the same issue (first step), this problem may lie in a firewall or proxy server or maybe a parental control put in place, that prevents you from reaching specific hosts on the internet. Usually there is not much you can do about that, unless you administrate that kind of infrastructure yourself. (But then again, you would not have come here for solutions on your problem in the first place...) If this is actually somehow malfunctioning (you don't see any reason why this specific service or page is being blocked for you), try and contact your network administrator or ISP about the issue.
 ===== Router Accessible but Still no Internet Connection =====
 So your router responds and the web interface is accessible, but the internet connection still refuses to work. This is usually a problem of your ISP. You may have to live with it, until they fix it. If it does not go away, even after a few hours, try contacting your ISP on the problem. Usually it is nothing you can influence. Worst case scenario: The wiring of your home or of your carrier is defective, which requires a technician to fix the problem. Or the Router is damaged, and needs to be replaced.
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