en:troubleshooting:debugging_your_internet_connection
Differences
This shows you the differences between two versions of the page.
| Both sides previous revisionPrevious revisionNext revision | Previous revisionNext revisionBoth sides next revision | ||
| en:troubleshooting:debugging_your_internet_connection [2022-08-05-16-17] – [My Little Island (Wrong IP Configuration)] 7saturn | en:troubleshooting:debugging_your_internet_connection [2022-08-07-21-17] – sw | ||
|---|---|---|---|
| Line 24: | Line 24: | ||
| If you cannot reach the Google DNS server, your internet connection may indeed be down. But that must not be the case. (Yes, Google may also be down, but that is very unlikely. So we just assume it is not down.) Head on to the next step. | If you cannot reach the Google DNS server, your internet connection may indeed be down. But that must not be the case. (Yes, Google may also be down, but that is very unlikely. So we just assume it is not down.) Head on to the next step. | ||
| ==== In Which Direction Is the Internet, Please? The Standard Gateway ==== | ==== In Which Direction Is the Internet, Please? The Standard Gateway ==== | ||
| - | You could not reach the Google DNS via its IP address but others don't seem to have you initial problem. The next step is finding out, whether the Internet connection is down, or something else along the way to the internet. If you for example cannot reach your own router (which routs the internet traffic to your computer and vice versa), you of course cannot reach the internet either. In order to find out, what's going wrong, enter this into the cmd: | + | You could not reach the Google DNS via its IP address but others don't seem to have your initial problem. The next step is finding out, whether the Internet connection is down, or something else along the way to the internet. If you for example cannot reach your own router (which routs the internet traffic to your computer and vice versa), you of course cannot reach the internet either. In order to find out, what's going wrong, enter this into the cmd: |
| '' | '' | ||
| Line 160: | Line 160: | ||
| ===== Router Accessible but Still no Internet Connection ===== | ===== Router Accessible but Still no Internet Connection ===== | ||
| So your router responds and the web interface is accessible, but the internet connection still refuses to work. This is usually a problem of your ISP. You may have to live with it, until they fix it. If it does not go away, even after a few hours, try contacting your ISP on the problem. Usually it is nothing you can influence. Worst case scenario: The wiring of your home or of your carrier is defective, which requires a technician to fix the problem. Or the Router is damaged, and needs to be replaced. | So your router responds and the web interface is accessible, but the internet connection still refuses to work. This is usually a problem of your ISP. You may have to live with it, until they fix it. If it does not go away, even after a few hours, try contacting your ISP on the problem. Usually it is nothing you can influence. Worst case scenario: The wiring of your home or of your carrier is defective, which requires a technician to fix the problem. Or the Router is damaged, and needs to be replaced. | ||
| + | |||
| + | [ [[..: | ||
en/troubleshooting/debugging_your_internet_connection.txt · Last modified: 2022-08-10-20-30 by sw